Welcome to "Door-31 Service Hub". These terms and conditions govern your use of our platform, where you can request and manage maintenance services in areas including construction, cleaning, and gardening. Please read these terms carefully, as by using our platform, you agree to be bound by them.

1. Acceptance of Terms

By accessing or using "Door-31 Service Hub", you confirm that you have read, understood, and agreed to be bound by these terms and conditions. If you do not agree, you may not use the platform.

2. Service Provision

"Door-31 Service Hub" allows users to request services in various maintenance fields:

• Construction: General construction, repairs, renovations, etc.
• Cleaning: Residential and commercial cleaning services.
• Gardening: Landscaping, garden maintenance, and related services.

Services can either have a fixed cost or a variable cost. Variable-cost services require a preliminary quote, which the user must review and accept before service execution.

3. User Registration and Account Responsibilities

Users must register an account to request services through "Door-31 Service Hub". By registering, you agree to provide accurate and complete information and keep it updated. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.

4. Service Requests and Quotations

Users may submit requests for maintenance services through the platform:

• Fixed-Cost Services: The cost of some services is determined in advance.
• Variable-Cost Services: Some services require a quote based on the details provided. The user will receive a pro forma estimate for review, and service execution will only proceed upon acceptance of this estimate.
• Please note that "Door-31 Service Hub" serves as a platform for managing service requests only and does not process payments. Payment arrangements, if necessary, must be handled independently between the user and service provider.

5. Notifications

"Door-31 Service Hub" provides notifications to update users on the status of their service requests, including reviews, approvals, and other relevant updates. Notifications are part of the service and cannot be disabled while using the platform.

6. Data Usage and Privacy

We are committed to protecting your data. All information provided on the platform is used solely for service management purposes and will not be used for any other purposes outside this scope. We do not share your data with third parties, except as necessary to provide the services or as required by law. Please refer to our Privacy Policy for detailed information on how we protect and handle your personal information.

7. Limitations of Liability

Platform Use: "Door-31 Service Hub" is provided on an “as is” and “as available” basis. While we strive to ensure accuracy and a reliable user experience, we cannot guarantee that the platform will be available without interruptions or that it will be accessible at all times. Maintenance, updates, or unforeseen technical issues may result in temporary downtime, for which we are not liable.

8. Changes to Terms

We may update these terms and conditions periodically. Any changes will be posted on this page, and the date of the last update will be indicated. Your continued use of the platform constitutes acceptance of any revised terms.

9. Governing Law and Disputes

These terms and conditions are governed by and construed in accordance with the laws of Gibraltar. Any disputes arising from or in connection with these terms shall be resolved in the competent courts of Gibraltar.

For questions or concerns regarding these terms, please contact us at info@door-31.com

Effective Date: 01 November 2024.